Compart - Document- and Output-Management

Trends

More Document Automation in CCM through API

How do companies stay agile in their communication and output management to meet increasing customer expectations of speed and quality? This article discusses the growing role of APIs in modern omnichannel customer communication.

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Document Analysis: Better Safe than Sorry

The analysis of documents and the associated auditing processes are not only an essential factor for production and data monitoring. It improves service and performance in customer communication and uncovers cost traps.

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Automated Customer Communication – Data: Eyes and Ears of the AI

The next stage of automation in customer communication is in full swing. AI supports extensive automation of all document-relevant processes. The basis for this is structured, consistent and centrally available data.

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Smart Digital Documents are Intelligent Documents

“Smart documents” are digital documents that can do more than simply be printed and sent. They are intelligent. They contain information, codes and data for processing on all physical and electronic channels, going far beyond pure output.

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Comparting 2020: DocBridge® CCM Cloud Solutions

In its product roadmap, Compart focuses on current trends such as automation, omni-channel output and cloud deployment strategies for customer communications, while continuing to drive technological improvements in traditional output management.

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Digital Accessibility – Solutions for Universal Accessible Communication and Documents

Universal accessibility automatically means inclusion. Embedding structural information is known in the jargon as tagging. Creating multichannel-capable, and therefore responsive, documents also takes care of the universal accessibility issue, practically as an afterthought.

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Universal Input Output Processing of Documents

Input and output management are still operated separately in some cases - both technologically and organizationally. However, input and output processing of documents are increasingly merging.

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Read and Extract Metadata from Documents

What does document processing look like in the future? Without a doubt, the most elegant method is to create an interface for the pure data, independent of page format, layout and channel. That is really the only way to efficiently prepare documents of all types and formats for digital and physical communication routes.

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Section 508 Compliance

Making documents and communications accessible is not about compliance – it’s the right thing to do… and will increase your marketplace.

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Accessible PDF: Digital Documents without Boundaries

Accessibility - not only a matter for people with disabilities. Why political correctness is also becoming increasingly important in business terms.

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