Compart - Document- and Output-Management

Compart Magazine

Trends

More Document Automation in CCM through API

How do companies stay agile in their communication and output management to meet increasing customer expectations of speed and quality? This article discusses the growing role of APIs in modern omnichannel customer communication.

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Document Analysis: Better Safe than Sorry

The analysis of documents and the associated auditing processes are not only an essential factor for production and data monitoring. It improves service and performance in customer communication and uncovers cost traps.

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Data: Eyes and Ears of the AI - Digitization in Customer Communication

The next stage of digitization in customer communication is in full swing - and means the extensive automation of all document-relevant processes. The basis for this is structured, consistent and centrally available data.

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Smart Digital Documents are Intelligent Documents

“Smart documents” are digital documents that can do more than simply be printed and sent. They are intelligent. They contain information, codes and data for processing on all physical and electronic channels, going far beyond pure output.

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Comparting 2020: DocBridge® CCM Cloud Solutions

In its product roadmap, Compart focuses on current trends such as automation, omni-channel output and cloud deployment strategies for customer communications, while continuing to drive technological improvements in traditional output management.

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Digital Accessibility – Solutions for Universal Accessible Communication and Documents

Universal accessibility automatically means inclusion. Embedding structural information is known in the jargon as tagging. Creating multichannel-capable, and therefore responsive, documents also takes care of the universal accessibility issue, practically as an afterthought.

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Universal Input Output Processing of Documents

Input and output management are still operated separately in some cases - both technologically and organizationally. However, input and output processing of documents are increasingly merging.

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Read and Extract Metadata from Documents

What does document processing look like in the future? Without a doubt, the most elegant method is to create an interface for the pure data, independent of page format, layout and channel. That is really the only way to efficiently prepare documents of all types and formats for digital and physical communication routes.

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Use Cases

WWF Switzerland Prints Documents from Salesforce Cloud

WWF Switzerland has used Compart to develop a document management architecture that allows multichannel documents to be created and sent from within Salesforce Cloud.

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Modern Document Creation Software for Multichannel Communication

Higher performance, significantly lower maintenance costs, and the ability to issue every invoice "on demand" in four languages on all of today's digital and analog media. Read more about the project at Swisscom, Switzerland's largest telecommunications service provider.

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Document Conversion with Archiving

A scalable, high-performance solution is the tried-and-tested "Swiss Army Knife" for converting and preparing documents of any format and size, which is becoming increasingly popular for display and output on electronic media.

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Automated Mail Processing with Central Conversion

DocBridge® Conversion Hub as a central conversion instance for documents of any format creates the basis for artificial intelligence (AI) in input management.

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Automated Document Checking

100% reliable document checking is essential. Tools automate the document testing of companies, authorities and organizations, thereby helping them to achieve higher productivity in their core business and ensuring one hundred percent compliance of the products.

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White Paper Production: A Blank Paper for All

What to do about the countless preprinted forms floating around a company when the address changes? What if there's a change in the executive board or the company designs a new logo? One thing's for sure. Stockpiling forms is an expensive affair.

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IRS Implements DocBridge® Solutions to Address Document Accessibility Compliance

The Internal Revenue Service (IRS), a division of the Department of the Treasury of the United States of America, has chosen DocBridge® software from Compart to more efficiently deliver taxpayer notices.

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Development and Technology

FaaS in Customer Communication

Function as a Service (FaaS) as a relatively new cloud model is also an attractive option in document and output management. But for which processes is FaaS suitable? The advantages and disadvantages need to be weighed up carefully here.

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New Release of DocBridge® Pilot Output Management Software

Extensive post-composition functionalities and interfaces to various postal service providers.

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Packaged Business Capabilities – API Services for Customer Communication

Granular microservices, or Packaged Business Capabilities that can quickly and seamlessly integrate into existing IT infrastructures, including cloud environments, are becoming increasingly prevalent in corporate and government customer communications. Technologies such as Docker and Kubernetes provide the necessary foundation for their deployment, management, and scaling.

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Driving Efficiency in Customer Communications through API

API services offer companies a wide range of opportunities to automate their customer communication processes further and expand their businesses overall. There are a few basic rules to observe.

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Future-proofing Customer Communication Management Strategy

As society and technology continues to evolve, the way organizations and governments communicate with their customers and constituents is shifting. Flexible communications that can be consumed regardless of channel is paramount to success.

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Central Conversion Service: Digitization of Data

Everyone is talking about digitalization and digital data management. A Central system to manage digitization of data or data conversions is pinnacle to the success of any transformation project.

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KPI Monitoring in Customer Experience Projects

A key performance indicator systems must be strictly oriented to strategic corporate goals in document and output management - otherwise they remain ineffective.

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Industries

Document Processing Solution – Batch vs. Transactional

For the time being, batch processing in will remain an integral part of digital output management. With the rise and increased demand of digital communications, output processes and the systems that control them are becoming increasingly flexible.

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Test and Review Documents – Compliance Checking for Companies

Automating document review boosts speed and accuracy. The risk of non-compliance drops to virtually zero.

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CIOReview: 20 Most Promising Insurance Technology Solution Providers

Compart is now part of the honored group of companies that CIOReview has named as one of the most auspicious solution providers to the Insurance industry.

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Inside Compart

Compart Certified as a Climate-neutral Company

By participating in a reforestation project in Tanzania, Compart neu-tralizes its carbon footprint and thus sustainably supports a structur-ally underdeveloped region.

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Comparting 2021

What does "freedom in communication" mean? Comparting 2021 discussed opportunities and approaches for modern, interactive and accessible customer communication.

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SAP Document Management and the Role of Cloud

Harald Grumser, founder of Compart, on the role of document management and output solutions in the SAP environment.

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