Digital Transformation:
The Path to an
Omnichannel Solution

Optimize your Omnichannel Customer Communications
and Customer Experience with a Digital First Strategy.
Get your White Paper

Digital Transformation:
The Path to an
Omnichannel Solution

Optimize your Omnichannel Customer Communications and Customer Experience with a Digital First Strategy.
Get your White Paper

"Digital First"

It is crucial to have a central omnichannel document hub that caters to all analog and digital document channels.

Automation

The strategic advantage of omnichannel communication platforms: Automating value adding processes for Customer Communication.

Multilingualism, Accessibility, and Speed

New value for companies, omnichannel platforms must fulfill essential criteria. Key factors include the ability to create and deliver documents that are compliant, accessible, and multilingual.

API

Improved efficiency, enhanced personalization and real-time data are three key benefits of using API’s to enhance your customer communication strategy.

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Why Digital First?

Omnichannel customer communication platforms, which are actually intended to create new value for companies, have important requirements to meet. The provision of multilingual, rules-compliant, accessible documents, which are automatically sent on all communication channels available today according to the recipient's wishes, is a key criterion.

This is opposed by the predominant method of document creation in many companies, which is still based on the 8.5x11 or A4 page format as the standard; extremely unfavorable conditions for dispatch via all modern digital channels.

Accessible and Omnichannel-capable

Why not create documents from the outset in such a way that they are omnichannel-capable and digital accessible per se and can be output in any language if desired?

The ultimate goal is to make the entire document processing process as convenient as possible for the company despite increasing complexity (personalization, multilingualism, omnichannel capability, speed).

Find out more in the White Paper "Digital Transformation: The Path to an Omnichannel Solution", which is available as a free download above.

What you can expect

Omnichannel Communication Made Easy

Find out in our White Paper how easy it is to create documents optimized for Omnichannel Customer Communications − documents for all channels thanks to HTML5-based technology.

More on this in the White Paper