output management

Development and Technology

New Release of DocBridge® Pilot Output Management Software

Extensive post-composition functionalities and interfaces to various postal service providers.

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Trends

More Document Automation in CCM through API

How do companies stay agile in their communication and output management to meet increasing customer expectations of speed and quality? This article discusses the growing role of APIs in modern omnichannel customer communication.

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Trends

Comparting 2020: DocBridge® CCM Cloud Solutions

In its product roadmap, Compart focuses on current trends such as automation, omni-channel output and cloud deployment strategies for customer communications, while continuing to drive technological improvements in traditional output management.

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Development and Technology

KPI Monitoring in Customer Experience Projects

A key performance indicator systems must be strictly oriented to strategic corporate goals in document and output management - otherwise they remain ineffective.

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Trends

Universal Input Output Processing of Documents

Input and output management are still operated separately in some cases - both technologically and organizationally. However, input and output processing of documents are increasingly merging.

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Use Cases

Document Formats in Output Management: All Are Good, But None Are Better

When the topic of document formats comes up in output management, things quickly become controversial. An overview of the most important document formats and print data in document processing.

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