Magazine

Development and Technology

Future-proofing Customer Communication Management Strategy

As society and technology continues to evolve, the way organizations and governments communicate with their customers and constituents is shifting. Flexible communications that can be consumed regardless of channel is paramount to success.

Central Conversion Service: Digitization of Data

Everyone is talking about digitalization and digital data management. A Central system to manage digitization of data or data conversions is pinnacle to the success of any transformation project.

KPI Monitoring in Customer Experience Projects

A key performance indicator systems must be strictly oriented to strategic corporate goals in document and output management - otherwise they remain ineffective.

Compart Launches CCM Evidencing Solution

DocBridge Auditrack is a scalable and powerful software solution that monitors and provides real-time feedback on the entire CCM production process.

Compart Launches Universal Online Document Viewer

DocBridge® Document Viewer is a web-based solution for displaying digital documents of any format. With this cloud-enabled application, documents of any size can be displayed and their presentation can be influenced

Document Quality Assurance

The increase in delivery complexity, legal obligations and customer requirements makes a stringent document quality assurances indispensable in document processing. Yet at the same time, shorter throughput times are expected.

When it Comes to Documents…Trust Is Good; Verification Is Better

Change is difficult. But businesses must change. Business processes must change. Businesses are always under pressure - from competitors, from monetary and economic vicissitudes, from changing technology - to change. The more nimble or agile the company is with regard to change, the better able they are to survive and advance.

Digital Distribution of Documents: Service All Channels

Digital distribution of documents is replacing traditional postal output. Consequestly, documents must be made multi-channel capable, regardless of source or format, and ideally created at the same time. HTML5 and PDF are essential.

Document Processing Solution – Batch vs. Transactional

For the time being, batch processing in will remain an integral part of digital output management. With the rise and increased demand of digital communications, output processes and the systems that control them are becoming increasingly flexible.

HTML5 Instead of PDF: The End of the US-Letter Format

The PDF has been an important tool in digital transformations, but the next leg of our journey focuses on HTML5. Seamlessly displayed on all devices, HTML5 allows for links to many other API’s increasing flexibility and ease of use!

Localizing Content: More Than Just Translation

For companies that want to offer more than the bare minimum in customer communication, there’s also no way around localization. For more and more people in today’s multicultural society, the primary language of the country where they reside is not necessarily their native tongue. Why not use this to your competitive advantage and modify content accordingly?

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Compart Magazine