Development and Technology

IDC & Aspire Highlight Compart in their Evaluations

Independent analyst organizations highlight Compart in their evaluations and call attention the DocBridge^® platform.

FaaS in Customer Communication

Function as a Service (FaaS) is a relatively new cloud model that is an attractive option in communication and output management. Which processes are uniquely suitable for this service? We attempt to address this question as well as the general Pros & Cons.

New Release of DocBridge® Pilot Output Management Software

Extensive post-composition functionalities and interfaces to various postal service providers.

Packaged Business Capabilities – API Services for Customer Communication

Granular microservices, or Packaged Business Capabilities that can quickly and seamlessly integrate into existing IT infrastructures, including cloud environments, are becoming increasingly prevalent in corporate and government customer communications. Technologies such as Docker and Kubernetes provide the necessary foundation for their deployment, management, and scaling.

Driving Efficiency in Customer Communications through API

API services offer companies a wide range of opportunities to automate their customer communication processes further and expand their businesses overall. There are a few basic rules to observe.

Future-proofing Customer Communication Management Strategy

As society and technology continues to evolve, the way organizations and governments communicate with their customers and constituents is shifting. Flexible communications that can be consumed regardless of channel is paramount to success.

KPI Monitoring in Customer Experience Projects

A key performance indicator systems must be strictly oriented to strategic corporate goals in document and output management - otherwise they remain ineffective.

Compart Launches CCM Evidencing Solution

DocBridge Auditrack is a scalable and powerful software solution that monitors and provides real-time feedback on the entire CCM production process.

Document Quality Assurance

The increase in delivery complexity, legal obligations and customer requirements makes a stringent document quality assurances indispensable in document processing. Yet at the same time, shorter throughput times are expected.

When it Comes to Documents…Trust Is Good; Verification Is Better

Change is difficult. But businesses must change. Business processes must change. Businesses are always under pressure - from competitors, from monetary and economic vicissitudes, from changing technology - to change. The more nimble or agile the company is with regard to change, the better able they are to survive and advance.

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Compart Magazine