DocBridge^® Conversion Hub

Central Conversion Service
and Digital Inbox

Use

Benefits

At a Glance

Why DocBridge?

Use

Effectiveness
No unnecessary printing and scanning of existing digital data and documents.
Agility and Integration
Establishment of scalable conversion processes for different document types via a central platform. Possibility of interlocking with Output Management (OM) processes.
Artificial Intelligence (AI)
Preservation of the content, structure and metadata of the input as a basis for automated further processing on the basis of AI.
Archiving
Standardized preparation and conversion of content to fully searchable documents as a basis for intelligent research and modernization or consolidation of heterogeneous archive systems.
Compliance
Generation of barrier-free documents according to PDF/UA and Section 508 as well as for revision-proof long-term archiving according to PDF/A-3.
Redactions
Protection of sensitive data by "blacking out" or anonymizing document contents according to DSGVO (in combination with DocBridge® Gear).

Benefits

Flexibility
High performance and scalability ("cushioning of peak loads") through parallel processing and automated load distribution.
Platform Independence
Compatibility with various operating and hardware systems.
Integration
Seamless integration into existing document and output management structures through documented interfaces (API) and web services.
Design and Comfort
User interfaces (UI) for monitoring and configuration within DocBridge® Gear.
Performance
Optimal conversion results and speed through intelligent prioritization.
Cloud
Ability to integrate into high-availability cloud architectures.

At a Glance

Take a look at the graph beneath illustrating the central document conversion and processing.

Why DocBridge?

DocBridge® provides high-performance, platform-independent and scalable software solutions for omnichannel customer communication and document management.

Experts for Omnichannel Document and Output Management
Bridge between the analog and digital document world
Digital first: state of the art document generation focused on electronic communication
Proven expertise in quality assurance, document conversion and mail bundling/postage optimization
Wealth of technology and consulting know-how for batch and individual processing

Headquartered in Germany, the company has been a market presence for 30 years, with subsidiaries and a network of partners in Europe, Africa, and North and Latin America.

Compart helps businesses create, produce and distribute documents using applications for compliant and efficient processing of large volumes of data in batch as well as transaction processes.

The DocBridge® product family that Compart develops, sells and supports covers the document and output management process from start to finish: creation, preparation, and output of information on every physical and electronic channel.

The company enjoys a reputation as a trendsetter worldwide. More than 1,500 customers from a wide range of industries in over 50 countries (including banks, insurance companies, energy suppliers, telecommunications companies, print service providers, public administrations, logistics, and healthcare) use Compart applications.

DocBridge

DocBridge® Conversion Hub is a product of the DocBridge® Production Suite

DocBridge Production Suite

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Standardized and automated document preparation in the digital inbox

The high-performance, scalable and seamlessly integrated DocBridge® Conversion Hub platform goes beyond conventional document conversion software in terms of scope and intention.

Probably the most important advantage of the solution developed by Compart is the almost unlimited format variety: There is practically no document type that cannot be processed by DocBridge® Conversion Hub. This reflects Compart's profound know-how as a specialist for data streams in document and output management.

Even voice messages, for example from messenger services (WhatsApp, Viber, Line), images in various formats, e-mails along with attachments and content in very proprietary or outdated formats can be processed with the solution. DocBridge® Conversion Hub functions quasi as a "funnel" that receives, recognizes and prepares every received electronic document, regardless of its format, i.e. converts it into a readable and analyzable format, at the same time extracting the relevant data and thus laying the foundations for its automated further processing, including on AI-based processes.

DocBridge®
Conversion Hub:
Central Conversion Service in Input Management

Convince yourself of the advantages of standardized document preparation in the digital inbox and be inspired by scenarios of artificial intelligence in input management.

Digitaler Posteingang: E-Mail Verarbeitung und zentrale Konvertierung im Input Management

The Software: Main Features and Concept

Architecture and Components

Functionality

Innovation

Supported Formats

Architecture and Components

DocBridge® Conversion Hub

The core of the platform is a kind of "dispatcher", which analyses every incoming message (e-mail, fax, SMS, messenger service, letter/paper) and automatically converts it into the optimal format for the respective document. How should the further processing take place?).

DocBridge® Conversion Hub also includes an OCR function for extracting content and metadata (optical character function) and offers the option of freely configurable integration of third-party applications.

Using the DocBridge® Gear solution, DocBridge® Conversion Hub can also be integrated into complex document processing processes, for example on the basis of AI and robotics technologies.

Functionality

Central conversion and digital inbox with DocBridge® Conversion Hub

Acceptance, classification and assignment
incoming (electronic) content of any type (e-mails plus attachments, scans, faxes, digitally generated files including Microsoft Office formats or Apache OpenOffice, voice and messenger messages, images generated by mobile devices).
Typical activities of the digital inbox
including text analysis (e.g. opening/reading e-mails, "unpacking" e-mail attachments).
Scalable and high-performance conversion of incoming documents
archivable in rule-compliant, barrier-free, protected and searchable formats (including PDF/A, PDF/UA, XInvoice) - depending on requirements.
Extraction and central storage of data
on the basis of freely definable rules and criteria as a basis for automated further processing of documents (e.g. case-closing processing, based on methods of "artificial intelligence").
Mapping of various conversion/processing routes
"Layer" as upstream dispatcher (How should the document be prepared?).

Innovation

DocBridge® Conversion Hub

is currently available for project-specific implementations.

Please contact us directly or use the contact form on this page.

Supported Formats

AFP
HTML
PostScript
SVG
Grid formats
PDF
PCL 6
IPDS
PCL 5
(s. Compart Matrix)

A complete overview of supported input and output formats is provided in the Compart Matrix.

Compart Matrix

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Application Scenarios

1 Automated Processing of E-mails and Attachments in Different Formats

2 Consolidation of Heterogeneous Archive Systems in an Expanding Corporation

1 Automated Processing of E-mails and Attachments in Different Formats

Aim

A large company with branches and offices worldwide receives tens of thousands of e-mails every day via a central electronic mailbox - from end customers as well as ex- and internal sales partners. The aim is to prepare the messages and their attachments in such a way that they can be forwarded electronically to the relevant department for case-closing processing as soon as they are received - regardless of the format in which the e-mail attachments arrive.

Solution

Conversion of e-mail body and attachment to a standard format.
DocBridge® Conversion Hub automatically triggers the following processes:

Conversion of the actual e-mail ("body") to PDF/A
Individual conversion of the e-mail attachment (e.g. various Office formats, image files such as TIFF, JPG, etc.) to PDF/A
Merging of the e-mail body with the corresponding attachments and generation of a single PDF/A file per business transaction
At the same time, all important information is read from the file (extracted) and stored centrally for downstream processes (e.g. generation of reply letters on an AI basis, case-closing processing, archiving).

Use

Professional handling with document diversity in e-mail processing.

Consistent automation including analysis
No media discontinuity (no unnecessary printing and rescanning)
Relief from routine tasks
Independence from the delivered formats in the digital inbox

2 Consolidation of Heterogeneous Archive Systems in an Expanding Corporation

Aim

In a company that had grown strongly through takeovers and mergers, very heterogeneous structures in archiving were created: The individual companies and divisions stored their documents locally on their premises and in different formats (AFP, PDF, PDF-A/3, etc.). A targeted and fast information search was made considerably more difficult as a result. The aim was therefore to prepare all documents generated and received by the group in a standardized manner according to precisely defined rules in such a way that they could be accessed centrally and searched in a targeted manner.

Solution

Establishment of a central conversion instance. DocBridge® Conversion Hub as a central conversion instance is able to automatically process almost any document type and convert it into the desired archiving format. The solution acts as a technological basis for the consolidation or standardization of different archiving systems in the interest of compliance (audit security) and customer service (availability of information).

Benefits

Intelligent document research and audit-proof archiving

Fast and targeted document search including full text search
High compliance (e.g. audit-proof archiving)
Basis for the standardization and modernization of heterogeneous archive systems