Webinar: Reimagine CCM
From Design to Delivery –
How to Optimize Every Step
Date: July 9, 2025, 10 am EDT
What to expect:
Design communication faster
with AI-supported templates and structured data dictionaries.
Gain control over resources
through collaborative workflows and smart version management.
Empower business users
to contribute critical content via guided, personalized interactions.
Deliver messages flexibly
across digital channels, securely and at enterprise scale.
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Webinar Highlights
1. Smarter Design with AI and Data Dictionaries
- Define consistent content structures with reusable data dictionaries
- Create intelligent templates and global assets – faster, smarter, and AI-powered
2. Efficient Resource Management Across Teams
- Manage and share resources collaboratively with version control
- Visualize, compare, and promote changes with full transparency
3. Empowering Business Users Through Guided Content Contribution
- Enable non-technical teams to create personalized, guided interactions
- Preview live dialogues and streamline the review and approval process
4. Scalable, Insight-Driven Digital Delivery
- Distribute communications flexibly via enterprise-ready digital channels
- Monitor performance, track delivery, and adapt to customer-specific needs
Are Your CCM Processes Holding You Back?
Join Our Free Live Webinar and Learn How to Modernize Them
Discover how AI and a holistic CCM (Customer Communication Management) value chain help you deliver smarter, faster, and more personalized customer interactions.
In this webinar, you’ll learn how to modernize your communication processes — from template design to digital delivery — with the DocBridge® CCM platform and AI-powered tools.
Date: July 9, 2025
Time: 10 am EDT (4 pm CEST)
Duration: 45 minutes plus Q&A
Language: English
Participation: Free of charge
Who Should Attend?
This webinar is ideal for:
- CCM Professionals
- Business and IT Decision Makers
- Communication Designers
- Digital Transformation Leaders
Our Speakers and Experts
Karen Tremblay
President and CEO, Compart North America
Phil Guyling
Head of Product Management, Compart
Why You Should Join
Customer communication is evolving fast – and so are the expectations of your customers. This webinar is designed for professionals working in customer communication, operations, digital transformation, and IT and will show you how to bring your CCM processes up to speed with modern tools and intelligent workflows. Whether you're looking to replace legacy systems or optimize what you already have – this session will show you what’s possible with modern Customer Communication Management (CCM).