Hub for Smart Input Management
Digital Inbox Processing
Everyone is talking about digitization in document logistics - but manual activities, media breaks and redundancies are still commonplace in incoming mail processing. Often, valuable data is destroyed as a basis for automated (further) processing (e.g., through rasterization/"pixelation").
But most of all: in many companies, there is no standardized processing of digital input - be it because there are no clearly defined rules for this; but also because there is no central instance capable of converting incoming customer correspondence, regardless of type, volume, structure, format and input channel.
The consequences: Loss of data, waste of resources and no stringent archiving. Fast, targeted document retrieval becomes impossible. And: routine tasks that can be automated long ago today (including analysis and classification of emails and other electronic input/dark processing) are still done by hand in many companies.