Webinar:
Break the Silos –
Accelerate Order-to-Cash with
Modern CCM and Output Management

Focus on

  • Enhance Customer Experience & Retention
  • Gain budget relief
  • Build an agile output management system
  • Build faster order to cash revenue generation

Watch below on demand


Explore how to:

  • Introduce modern data inputs into CCM & Output Management – use open standards to integrate siloed process data and enable better personalization.
  • Repurpose legacy data formats – streamline CCM and OM without the expense of maintaining outdated formats.
  • Reduce postal costs – bundle agent and branch copies, household customer communications, and apply other field-tested approaches.
  • Increase customer satisfaction and retention – deliver documents the way your customers prefer, across secure digital channels and at enterprise scale.

 

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What it’s about

As long as your CCM and Output Management processes remain siloed, you lose time, waste budget, and risk frustrating your customers. Rising postage, paper, and distribution costs make outdated processes even more expensive – while customers increasingly expect personalized, secure, and timely communication across digital channels.

It’s time to take action!
In this free webinar, discover how to modernize your communication workflows from data to delivery.

Learn how to reduce production and postal costs while delivering more personalized, secure, and scalable communications – driving higher customer satisfaction and retention.

  • Produce highly personalized communications for better customer experiences
  • Use open standards to easily integrate diverse data sources
  • Manage USPS postal rate hikes with smart bundling strategies
  • Retire legacy systems kept online simply to access data in old formats
  • Employ electronic delivery to reduce paper and distribution costs
  • Use microservices to shift from slow bulk mailings to fast, targeted transactional communications
  • Unlock data trapped in massive file structures for greater flexibility
  • Break down silos to continually feed dynamic workflows for transformed process automation
  • Seamlessly connect template creation with output management to speed up order-to-cash cycles

Watch the recording
 

Who Should Attend?

  • CCM professionals
  • Output operations decision makers
  • Business and IT decision makers
  • Communication designers
  • Digital transformation leaders

Speakers

Karen Tremblay
President and CEO, Compart North America
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Phil Guyling
Head of Product Management, Compart
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Tobias Kanaske
Product Manager, Compart