Technological Opportunities Within Output Management - Economies of Scale by Combining Input and Output Management
Michael Spiess, ReadSoft
Companies today face ever growing challenges to position themselves successfully in the market and to sustain their market position.
Traditional differentiation through products and solutions has become less effective, whereas image and customer service play an increasingly important role. Society is also changing today, impacting the way we communicate. Classic communication channels are becoming less important with new media leaping ahead. Silo organizations and immature IT exacerbates the problem - we simply no longer understand our customers.
The connection of both Input and Output processes delivers solutions to overcome these challenges and forms a solid foundation for "Operational Excellence".
Michael Spiess has been active in the software technology branch for over 20 years, during which time he has lead many large projects. Following his technical education in telecommunications, he was active internationally for several companies including Sun Microsystems, Mitsubishi Electric and Thyssen Krupp, with a key focus on SAP and web technology. For over 10 years, Mr. Spiess has concentrated on the complex subject of Input Management, with a special focus on business process optimization across the complete value chain. For many years he led the European consulting and pre-sales organization of the American company Kofax and today he is VP of Sales for German, Austria and Switzerland at the Scandinavian BPA Specialist - Read Soft.