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Versatile Documents: How to Manage the Multi-Channel Communication

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Versatile Documents - How to Manage the Multi-Channel Communication

How to manage the multi-channel communication

Regardless of whether it is paper or digital, the document must serve the purpose for which it is intended, e.g., to inform a customer, firm up a contract with a supplier, or convey instructions from one service to another. The document as a structured information set remains not only an indispensable tool for communicating within and outside the company, but also an essential link in the process of creating value.

Topics covered in this paper include

  • What are the risks
  • Building a disaster recovery plan by business sector,
  • dedicated to communication
  • In the customer’s shoes
  • Making document management versatile
  • A strategic issue of independence 

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White Paper "Versatile Documents"

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