Education FAQ

FAQ and conditions of participation

On this page, you will find valuable general information about the seminars and workshops organized by Compart. If you have any questions for which you do not find an answer here, do not hesitate to contact us immediately.

Frequently Asked Questions

Does Compart also offer individual in-house training sessions?

Are you looking for a comprehensive training program that covers problems specific to your company?

We are happy to provide additional courses to meet your specific needs. Just send us your request via the form for individual training sessions and let us know your requirements/ideas. We would be happy to consult with you and present you a non-binding proposal.

How can I sign up for a training session?

The easiest way to sign up for our training sessions is to register online on our website. Just fill out the registration form in the detail view of the desired seminar/workshop. Following your registration, you will receive an e-mail with a PDF document generated based on your information. Registration must always be carried out in writing with your own signature.

For a binding registration, please send this PDF signed to the specified e-mail address or, alternatively, fax it to +49 7031 6205-555. After receiving and processing your signed registration, we will send you a registration confirmation.

What are the deadlines for registration/canceling?

You can register up to two weeks before the date of the training session. Up to two weeks before the training date we do not charge a cancellation fee.

What is the maximum/minimum number of participants?

The minimum number of participants for our seminars/workshops is 4 people.

The maximum number of participants varies. You can find this information in the description of the respective seminar/workshop.

Do the seminars include meals/breaks?

Yes. The participation fee includes the following services:
Soft drinks, coffee, and lunch for full-day seminars.

The duration of each seminar includes breaks.

Conditions of participation

The conditions for participation apply to participation in Compart seminars. Participants may only take part in the seminars in line with these general conditions, which the respective seminar participant accepts upon registration. In addition, the respective seminar may have special regulations, which are explicitly specified as part of the respective seminar details.

 

Registration

Please send your registration in writing using the registration form to

Compart AG
Otto-Lilienthal-Str. 38
71034 Böblingen
Germany

Phone: +49 7031 6205-0

Fax: +49 7031 6205-555
E-Mail: order@compart.com


If you register using the online registration form, you will receive an e-mail with a PDF document generated with the information you specified. For a binding registration, please send this PDF signed to the specified e-mail address or, alternatively, fax it to +49 7031 6205-555. After receiving and processing your signed registration, we will send you a registration confirmation.

Registration must be in written form. We apologize for not being able to accept registration over the phone and thank you for your understanding. The registration deadline is two weeks before the seminar begins.

Registration confirmation

Your registration is considered accepted, contingent upon payment of the seminar fee in full, if you receive a registration confirmation and invoice from us after we receive your registration form.

Program changes and cancellation of seminars

Please understand that we reserve the right to cancel seminars, e.g. if the number of participants is too low (less than four), the instructor cancels, due to force majeure, or similar reasons for which we are not at fault.

In each case, we strive to inform you about cancellations or necessary changes to the program in a timely manner. If we have to cancel a seminar, we will suggest an alternative date, if possible. If the participant does not agree to this date, we will refund the paid seminar fee immediately upon request.

Additional liability claims and claims for damages unrelated to loss of life, physical injury or damage to health are not permitted if there is no instance of willful intent or gross negligence on our part. Please also be aware of this when booking flights, train tickets or overnight accommodations.

We are authorized to make necessary changes or deviations before or during the event in terms of content, method and organization as long as this does not significantly change the benefits of the advertised event for the participant.

Participation fees
The respective participation fees are indicated on the Internet in the Compart seminar announcements or in the specific event flyers. Fees are based on the content of the seminar and scope of the event. The participant fees are fixed prices and apply per participant; the fees are due upon receiving the invoice. The prices do not include value-added tax. Payment shall be made via bank transfer to the account specified in the invoice, specifying the name of the participant, the seminar topic and the invoice number.

The fees include the specialist lecture, the seminar documents, a certificate of participation, nonalcoholic refreshments and a lunch in the case of day-long events. The seminar documents are handed out to the participant on the day of the event.
Hotel reservations

The participants must organize their own arrival and overnight accommodations, if necessary. This is not included in the seminar fees. At the participant's request, Compart can assist with hotel reservations near the location of the training session.

Right of withdrawal for consumers

You have the right to withdraw your registration without explanation within 14 days of receiving the registration confirmation. No cancellation fees will be applied. Sending off your cancellation to the address listed above in a timely manner within this period is sufficient for meeting the deadline. This right to cancellation does not apply if the booked seminar has taken place and the participant took part.

Cancellation

Cancellation must be in writing, by mail, fax or email to education@compart.com.

We apologize for not being able to accept cancellations over the phone and thank you for your understanding.

Cancellations are subject to the following conditions:

  • The participant can cancel the registration at no cost up to two weeks before the seminar starts. The seminar fees are refunded at the participant's request.
  • In the case of cancellation up to 1 week before the seminar starts, half of the seminar fee is refunded at the participant's request.
  • If the cancellation is less than 7 days before the seminar starts or if the participant fails to turn up at the seminar, the participant has no claim to a refund of the participation fee. The seminar documents are then sent to the participant on request.
  • Compart is happy to accept a substitute participant at no additional cost.
Copyright and retention of title
The seminar documents are protected by copyright. Reproduction, forwarding or any other use of the seminar documents, even in the form of excerpts, shall be permitted only with Compart's express written consent. We provide the documents to our participants exclusively. We shall retain absolute ownership over seminar documents until the participation fee has been paid in full.
Liability

Compart shall be fully liable for damage resulting in loss of life, personal injury or damage to health. Compart shall be fully liable for damages caused by Compart, its legal representatives or persons employed to perform the contract through willful intent or gross negligence. Compart is liable up to the amount of the participation fee in the case of simple negligence due to the violation of significant contractual obligations (cardinal obligations). If, as an exception, the participation fee does not correspond to typically foreseeable damages, Compart shall still be liable for typical foreseeable damages. Otherwise, Compart shall not be liable for simple negligence. Compart shall not be liable for damages resulting from loss or theft, especially that resulting from clothing or other objects of value. Unless Compart is at fault due to willful intent or gross negligence, Compart shall not be liable for the contents of the seminar presentations or accompanying seminar documents, the content of which was created according to the best knowledge and information.

Note on data protection

Compart saves and processes the participant data in compliance with the German Federal Data Protection Act. The participant data is saved in the form of names, telecommunications data and the address of the place of residence/business for the purpose of processing, invoicing and advertising.

You can object to the use of your data for advertising purposes. Please notify us in writing with your address and the specification of advertising material by sending an email to info@compart.com.

Miscellaneous
  • German law excluding the UN Convention on Contracts for the International Sale of Goods shall apply.
  • Böblingen, Germany has been agreed as the place of performance and fulfillment.
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