Collecting Documents from Different Applications and Systems

You experience it on a daily basis: documents are gathered from different systems and are in different formats which are often not suitable for the planned use.

For example, your customers print receipts on the automatic machines in their branch using online banking or request older receipts from the archive and are surprised that the receipts produced through these different output channels look different.

The solution

The Compart solution integrates existing applications and systems and can process all popular input and output formats. The documents are collected at a central location and then modified and optimized for the different output channels.

Benefits for you

  • The Compart solution integrates existing applications, systems and formats
  • The processing and layout are displayed at a central location and then provided through various output channels.
  • Your customers will receive the documents in the same layout - whatever the output channel and medium

 

Integration of Centralized and Decentralized Printing

You have already extensively optimized central printing operations, although individual customer correspondence is still dealt with decentrally at the workplace or department printers in the specialist areas. The printouts are taken to the post office and then sent to customers.
The consequence: Your customers regularly receive several letters a day from your company. For example, one letter with account withdrawals, another letter on the same day with an individual letter from the marketing department advertising a new financial product offered by your company. This results in high costs and your customers wonder why they are receiving several letters a day from your company.

The solution

The Compart solution integrates the centralized and decentralized printing into one data stream, which can then be automatically printed under ideal conditions. On the basis of criteria which are supplemented by you or which, for example, are gathered from your CRM system, individual and dynamic enclosures can be added to avoid increased postage.

Benefits for you

  • Cost benefits due to the integration of centralized and decentralized printing
  • Improved communication with customers
  • Integration of existing applications and systems

Talk to us to discover how you can explore new opportunities in your company with Compart solutions.